Shipping policy

Shipping Policy

Thank you for shopping with us!

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on weekends or public holidays.

Shipping Time

  • Standard delivery usually takes 3–7 business days.

  • Delivery times may vary depending on your location and courier service.

Shipping Charges

  • Shipping charges are calculated at checkout.

  • Free shipping may be available on selected products or promotional offers.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.

Delivery Delays

  • Delivery delays may occur due to weather conditions, courier issues, or high order volumes.

  • We appreciate your patience and understanding.

Incorrect Shipping Address

  • Customers are responsible for providing accurate shipping information.

  • We are not responsible for orders delayed or returned due to incorrect addresses.

Damaged or Lost Packages

  • If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.

  • We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions about shipping, please contact us at:

Email: rivone@gmail.com

Thank you for shopping with us!